My son has had an Xbox live account since 2010. I gladly pay my $9.99 every month. Well I have just discovered they have been charging my account twice, every month since Nov. 2010. They even admitted it was a fraudulent account and that the gamer tag even seemed to be computer generated by microsoft. They only refunded me $36.00. What a joke!
Complaint / Review
Xbox Live
Charged twice monthly for Xbox Live since 2010
Author: Anonymous 150432
Offender: Xbox Live
Country: USA State: WA City: Redmond ZIP: 98052-6399
Address: One Microsoft Way
Phone: 4258828080, 8004699269
Site: xbox.com
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