My young adult son has moved in and out with me over the last three years. He had ordered Xbox live using his debit card over the phone and doesn't pay attention to his account activity. When I finally looked over it I found that they were supposed to be charging him 9.99 a month but instead were ...
After cancellation of my XBOX live free trial I was continuously billed month after month even after calling at each reprocessing of billing and cancelling again. $9.99 each time and billing would not stop. Speaking to the phone support would not give me cancellation confirmation numbers or ...
I checked my Bank Statement and saw that there were 3 charges for "Xbox Live $19.99" I looked on a previous statement to find that there were two more charges... I don't own an Xbox, I don't have kids. How could I possibly have purchased something 5 times when I don't have the thing ...
My son has had an Xbox live account since 2010. I gladly pay my $9.99 every month. Well I have just discovered they have been charging my account twice, every month since Nov. 2010. They even admitted it was a fraudulent account and that the gamer tag even seemed to be computer generated by ...
Microsoft used my expired credit card to charge my account. I will say it again because it seems important. The card listed as the only payment option is expired. Still they managed to get their dirty hands on my money. It is just fantastic. Do what I did. Buy a PS3. ...
Money was taken out of my account that was not authorized by me. How do I get my money credited back to my account. ...