I ordered a book "Country Heart & Soul" from Reinman Publications which I received on July 6th
I mailed a full payment of $30.95 on the same day!
Today I received a 2nd copy of the same book with another bill of $30.95 which I did not order... When I called to company this afternoon I was informed that I still owed $6.24 for the first book. They continued to give me the run around concerning a return label... Told me to get it off the internet. Each time I tried I got notice that "page" not available... I then called them back & spoke to a supervisor which gave me the same "unusable" inf. After the 3rd call I spoke with a young lady who was able to at least help me with this problem.
By this time I was to the point that I'm canceling all of my services with this company... I also have magazine subscriptions with the magazine section... Country Magazine which expires in Country Extra which expires in 2015.. I have canceled everything, magazines & any book service because of the run around I received today. This young lady told me that she has canceled, per my request, the magazines & that I should receive a refund total of $54.31 for the two magazines. She's also mailing me a return label for this 2nd book. Which I didn't order.
Over the years I have truly loved my magazines but no longer want anything to do with this company because of the rude treatment I received today.
I looked at the Rip Off reports & saw that I'm not the only person who has had problems in the past by Reinman Publications in Lehigh Valley PA
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