Usacomplaints.com » Miscellaneous » Complaint / Review: My Tech Help - Consumer Report. #921665

Complaint / Review
My Tech Help
Consumer Report

I was forced to sign up with mytechhelp.com in order to have Verizon fios installed. Apparently Verizon doesn't install it's own service any more (why? Really what a lazy route for a company? Have customers get roped into a monthly service instead of employing their own install team!). After acknowledging that they would charge me 9.99 a month they said I could cancel before I was billed. But of course without 30 days passing im charged 9.99 for a full months service. After seeing my bank statement I called to cancel service immediately. As I check my bank statement today (2 days after I cancelled) I realized they charged me another 9.99 upon canceling. Probably for the absence of service they provided me 14 days after my first bill. I will never see that money again, but maybe this story can save you. Seems even if you cancel within the month you subscribed you will be charged, and they charge on 2nd regardless of how long you've been a member. Scam scam scam. Shame on them, shame on Verizon.


Offender: My Tech Help

Country: USA   State: Florida   City: Margate   ZIP: 33063
Address: 5259 Coconut Creek Parkway
Phone: 9546579600, 8776869789, 8777634010, 8776070226
Site:

Category: Miscellaneous

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