Usacomplaints.com » Miscellaneous » Complaint / Review: Aeropostale Inc - Poor customer service & wrong pricing. #914907

Complaint / Review
Aeropostale Inc
Poor customer service & wrong pricing

I shopped at aeropostale outlet in las america premium outlet the other day. Jelly flats were placed on the shelf priced for $4. I asked one of the associate to confirm the price and she did. When i went to the cashier to pay, she scanned it for $6.99. I pointed to her the right price and more items on the shelf. She asked her co-worker that was claiming as the manager and that manager denied the price and stated that it was just in the wrong spot. I told her that thats not the only 1 there, in fact there were 4 more. And she finally agreed to override the price. Since i was trying to reach a certain amount to use an advertised coupon, i grabbed more 2 more flats but cashier refused to sell themSince she just override the 1st one. I dont think that was the right approach for that transaction. I felt like i should thank them for overriding the price eventhough it was there mistake of putting the item in the wrong shelf. And i had to argue with them for me to buy more for the right price that i thought amd was posted on the shelf.



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