When I opened my AT&T wireless bill for the month of June I noticed two charges of 9.99 on my wife's phone line for SMS Joke Alerts, and Words/Definition ale. The statement indicates the subscription started on May 27, but there are no messages on the phone about this service or any acknowledgment/receipt.
I was able to use the on-line functions provided by AT&T to cancel the future subscription, but have been unable to get a full refund for the amount already billed. Customer service is stonewalling.
AT&T must know that they are helping perpetrate a scam and collecting some percentage for managing the billing. Shame on them.
Complaint / Review
Mobile Plus Inc
Consumer Report
Author: Anonymous 146400
Offender: Mobile Plus Inc
Country: USA State: California City: San Francisco ZIP: 94104
Address: 114 Sansome St, Ste 1000
Phone: 4154087514
Site: mobileplusinc.com
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