Usacomplaints.com » Miscellaneous » Complaint / Review: Aol - Consumer Report. #900636

Complaint / Review
Aol
Consumer Report

I had signed up for a 30 day free trail for AOL computer check up and advised to cancel the trail before 30 days to avoid my account being charged. Before the 30 day period had elapsed, i cancelled the trail and confirmation was sent to me by email for cancellation. To my surprise, my account was still charged 40 pounds and when i called to ask why, i was told it was for the Mcafee product that came with the check up. I denied signing up for it and ask whether if i had stayed on, was i going to be charged for both? Which they failed to clearly answer. I am furious with this outcome as AOL should be a respectable brand name.


Offender: Aol

Country: USA   State: Virginia   City: Dulles   ZIP: 20166
Address: 22000 AOL WAY
Phone: 8008276364
Site:

Category: Miscellaneous

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