Complaint / Review
Universal Autos
They set me up With a bogus loan and told Me I needed to put more money down I gave them 10 thousand dollars of my grandmothers money she left me from her recent death

Universal Autos are rips offs I gave them 10 thousand dollars on a car that my grandma left me from her recent death for it to break down on me I called them about it and they told me to bring it in and they will look at it when i brought it in they told me nothing was wrong with it and they took my key and told me to pay 2 more thousand dollars that I owed them I told them no the car doesnt work why would I give you more money on a car that doesnt work I just wanna return the car and get my money back they told me I couldnt and if I didnt pay the other 2 thousand dollars that I would have to surrender the car and it would be in reposition which I find odd because I didnt even pay the first note on the car yet so how can I surrender a car that isnt mine which the finance guy named bobby had told me. I couldnt believe what I was hearing then they told me I wouldnt be able to leave with the car if I didnt pay the money well that was fine all I wanted was my money back because I didnt even pay the full deposit yet I've asked around and have gotten the same answer you were suppose to get your money back the finance guy also told me It was state law but the state law says thats only if you have paid the full deposit and you've paid the first month note I'm sure, Some one please help me I guess the owner was trying to be nice and gave me a car worth 3000 dollars but it broke down 2 days later but from what bobby the finance guy had told me they couldnt give me another car, I'm confused and I know I was ripped off because I kept catching them up in their lies but once they had my money they wouldnt give it back I would of payed the 2000 dollars if the car was working but it wasnt please some one help me I'm part of the police family in las vegas nv and I'm sure they wouldnt let them do this to someone part of the police family so if anyone can get back to me please do so I'm mad and that money was a gift from my grandmother who passed who also worked for the police department for 13 years their ripoffs and they stole my money help help help