Usacomplaints.com » Miscellaneous » Complaint / Review: RX Financial - Took funds from my account without authorization, impersonated me in order to get voice authorization unsure. #88632

Complaint / Review
RX Financial
Took funds from my account without authorization, impersonated me in order to get voice authorization unsure

I received an unsolicited call from a representative of RX Financial, who began to tell me about a "low-interest credit card." I decided to hear the representative (who had a heavy middle eastern or Indian accent) out. Once it started sounding like they wanted money from me, I told the rep I was not interested, and ended the call.

A few days later, $219.90 was taken out of my account. I refuted the charges, filed a complaint against the company with my bank, and received a full refund of my money. Thinking that the situation was over, I decided there was no need to close my account.

A week or so after that, I received a post card in the mail from ProTel Professional Teleservices, stating that they had been authorized to take $59.80 from my account. Knowing I had not authorized this, I was certain RX Financial was to blame.

Once again, I headed to the bank, where a bank employee contacted ProTel. The ProTel representative said they had a tape of me authorizing the debit. I asked to hear the tape.

When the tape was played, the SAME representative from RX Financial, with the heavy foreign accent, WAS IMPERSONATING ME, supplying my information and replying, "Yes, " to the electronic prompts.

ProTel has agreed to send me a refund, and I have since closed my checking account. My advice to all is to HANG UP ON ANY TELEMARKETER WHO CALLS YOUR HOME! Not all telemarketers are bad, but these days you never know when you're getting scammed.


Offender: RX Financial

Country: USA   State: Nationwide
Address: UNSURE

Category: Miscellaneous

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