Usacomplaints.com » Miscellaneous » Complaint / Review: Jet Pets - Consumer Report. #882242

Complaint / Review
Jet Pets
Consumer Report

Dear client, part ll
after passing through a series of check-ups, it seems rather unfortunate we cannot put this puppy on the flight because they does not meet all our requirements needed to ship puppy from anchorage, alaska at this moment.
The sender of this puppy brought him to the airport with a simple ventilated delivery cage. This ventilated cage is not recommended at the airport for reasons outlined below:

1. The delivery cage does not contain puppy's potty space, water bowl and food can.
2. The delivery cage is small for the relaxation of the puppy on flight.
3. The delivery cage is not oxygen auto-regulated.

Due to the above mentioned, the delivery cage has been rejected and has to be changed to a thermal electronic delivery cage.

We have these t.E. Delivery cages in our airport pet shop for rent which will cost 420.99 usd rental fee of which 95% will be refunded back to you when the puppy is delivered to you in fort lauderdale, fl.
We do not sell these delivery cages to our customers but offer them on their/rental terms to safeguard the dog on flight. The money paid for delivery cages rentals at our airport here will be fully refunded back to the receiver (only), upon delivery of the puppy by the delivery man and proper identification from the receiver. T.E. Cage will be withdrawn by the delivery man upon delivery and refund granted and you will be taking your puppy with the ventilated cage that was brought here by the sender.

Reason why we need a new delivery cage

Taking the present climatic and weather conditions into consideration, we recommend and insist you buy a new cage or your dog might die on the flight because it will be too stressful for her.

The reasons for a thermal electronic delivery cages are as follows:

1. We will want to avoid contamination and transfer of diseases between different pets/animals on flight as there are other pets to be shipped on this flight.

2. We will want to regulate the temperature and pressure while on air as climatic and pressure difference may alter their health. A thermal electronic delivery cage automatically regulates the environment suitable for the pets without any significance to the pets.

3. A thermal electronic delivery cage provides the pets with a constant supply of oxygen, rendering their health safe and guaranteed.

4. Overall, the present bad weather will render this puppies a bad health without this cage.

We recommend you to make the above payment as soon as possible if you do not want your puppy to miss the flight today night to fort lauderdale, fl.

We however apologize for the inconveniences, but you should understand that we want the best for you and your dog and we guarantee you that 95% of your money will be refunded back to you in cash when the puppy arrives. So the total amount to be paid is 421 usd.


Offender: Jet Pets

Country: USA   City: Tullamarine
Address: 64 Lambeck Dr
Phone: 0393394300
Site:

Category: Miscellaneous

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