I read reviews and most of them are pretty positive but when you read one bad, you start wondering... But I did it anyway, hoping that nothing bad happens to me. I purchased a leather sectional and I waited 4 weeks. They are not the quickest store ever, but I also bought a Blackberry from Walmart a few months ago, and I had to wait 3 weeks, so I'd say that it's decent for a leather sofa that weighs at least 300 lbs. I can't complain, they called me, we scheduled an appointment, the delivery men were very nice, and the sectional is fantastic. Also, when I chatted with their customer service, I never waited more than a few seconds. Very good service
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