Usacomplaints.com » Miscellaneous » Complaint / Review: Divorce by Phone - North American Group Inc - Consumer Report. #852399

Complaint / Review
Divorce by Phone - North American Group Inc
Consumer Report

Ordered their 'Divorce KIt' guaranteed to provide forms specific to you state and county. For $644 dollars I was sent 50 pages of blank forms w/no instructions.
Phoned for help with the forms. The woman's help was incomprehensible, so I made an attempt on my own. Turns out only about 10 forms were relevent to my case. Nevertheless, I took all 50 pages to the County Clerk to file. She looked at all the forms and said that NONE of the forms were acceptable for filing. Not because I filled them out wrong, but because she had never even seen these particular forms. For $644 I got fifty pages of useless paper. Called the company and was refused a refund or the proper forms, despite thier guarantee. They even refused to give me their address/location. (Not on their website either). Claimed their guarantee was only for 90 days, even though the website doesn't say this. I explained it took me 90 days to even get their forms and that the were the wrong forms no matter when I attempted to file, thus not living up to their guarantee of forms specificly for my county and state. Upon check reviews online, from various complaint forums, I found dozens of similar complaints. NOT ONE form was accepted by any court. Everyones forms were totally worthless. Noticed complaints from MI, NY, NC, VA, TX and NV. Everyone was refused refunds.
So for $644 and a guarantee you get 50-100 pages of totally worthless paper and NO REFUNDS. I have filed complaints with MI Attorney General and NYC BBB.



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