I was guaranteed a refund from Legal CPU for a name change if my petition was rejected for any reason. It was rejected because the county where I live does not use the forms that Legal CPU sent. I called to ask for a refund. The guy I talked to yelled at me and was very rude. He said I would not get a refund. I persisted, and he told me to send the copies of the forms the county does use. I did this, and never heard from them. I contacted the California attorney general's office and Legal CPU never responded to them, either. Now I have to file a lawsuit.
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