I paid Divorce by Mail $644 and all I got was 50 pages of blank forms with no instructions. When I finally figured out how to fill out the forms (40 of which weren't even relevent to my divorce) I took of them, all fifty forms, even the non relevent ones, to the County Clerk. First I found out there was a $150 filing fee. (In addition to the $644). She looked over all the forms and told me that not one was acceptable in our state. DbyPhone refused any refunds as they only had a 90day guarantee even though teh forms they provided were totally useless. I told them they didn't live up to their clains of providing accurate forms, with instructions/help. They continued to deny refund of any kind. So for $644 you get a bunch of worthless paper.
In addition they took money from my credit card without my permission. Fact: I couldn't afford $644
all at once, so they agreed to take $200 down and $148 per month for 3 months. Well after paying the $200, the took out $148 the next month. However one week later, same month they took out $296 without my permission and contrary to their agreement for monthly payments. I discovered this when I went grocery shopping assuming I had $300 on my card. Got all my groceries scanned and bagged, and gave the cashier my credit card. It was declined. I was beyond embarrased. I called the credit card company and found out Divorce by Phone withdrew $296.
If you want to waste over $600 for worthless forms, call this company, They'll be glad to take your money. They Email your worthless forms, so they don't even pay for paper. I will be making a complaint with the BBB, and will be filing in Small Claims Court to get my money back.
While at the County Clerks office, the Divorce Court Judge happened to be walking by, heard our conversation, looked at the forms and said, "Looks like you got ripped off, I would take them to Small Claims Court." This is from a judge!
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