I enrolled to Nationwide Biweekly Administration for biweekly mortgage payment to my lender. On 3/2 The Nationwide biweekly was automatic withdrawn $462.77 from my checking for biweekly payment to my Mortgage account. But My mortgage lender sent me the Statement payment to let me know that the Mortgage didnot receive the payment $462.77 from Nationwide biweekly.
On 3/12 Morning at 9:00 am, I was called directed to Nationwide biweekly requested for cancel the enrollment and asked for refund $462.77. The Nationwide biweekly was refund back to my checking account $254.63 and still hold on $208.14. I asked them why they do not refund whole amount of $462.77. They said that $208.14 is fees for enrollment. This is very ripoff. Because in Nationwide biweekly letter send to my home asking for enrollment Biweekly payment didnot show enrollement fees $208.14. Who is enrollment for biweekly payment with the fees $208.14.
I am asking ripoff Report helping me to fight back to Nationwide Biweekly Administration for get back my refung $208.14.
Thank You;
Hung Do
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