Complaint / Review
Emerald Lux
Consumer Report

I signed up for a free trial and authorized $4.95 in charges. On 02/24, an additional $109.95 was charged to my card, however, I received no additional product. Now, they are attempting to charge another $69.90 to my card. I didn't want to sign up for automatic monthly shipments, and on their website, there isn't anywhere to sign in to view your account, so that you can stop these payments. Nowhere did I see on the initial page that the $4.95 was a partial payment and that I would be charged the additional $109.95 for the product. Since it has been more than 14 days, I am not elegible for a refund, bowever, this was false advertising and I feel that a refund is not unreasonable.