Usacomplaints.com » Business & Finance » Complaint / Review: ColonAid700 - Unauthorized charges. #418203

Complaint / Review
ColonAid700
Unauthorized charges

I ordered a free trial of a colon cleanse product. I had to pay S&H and used a credit card to do so. The product came and it was around Christmas time. I didn't look at the product for a while. Then I opened it and it said something a 15 day trial and that my credit card would be charged for additional product unless I canceled. It was near the end of the 15 days. I inquired at the credit card company and this company 'Pomacaicleanse' had already charged my card for $88.97. I informed the credit card company that I had not authorized that transaction. And, more importantly, I have not received any additional product. The person at VISA told me they were getting a whole lot of calls and complaints about Pomacaicleanse. She, with me on the phone still, called the company and we canceled any further shipments, to at least halt anything further. (Questionable now as to whether that will happen). I then called the company myself and the person on the phone was very rude and in fact hung up on me because I was questioning his integrity and the integrity of the company. It made him mad. I told him I had not gotten any additional product, had not authorized that this occur and for him to credit back my credit card charge. He refused and stated that it was made very clear to me on the web site what would happen if I didn't cancel within 15 days. This could not be further from the truth and I told him so. He continued to be very rude. It is obvious to me that the only thing they care about is making some fast money off of people. I then called the credit card company and they agreed to put this charge in dispute. I would be interested to know of anything else I can or should do. Should I just cancel my credit card? They have the number and could charge anything they wanted. Why are they allowed to be in business?


Offender: ColonAid700

Country: USA
Site:

Category: Business & Finance

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