On the 27th Feb my partner noticed £49.50 missing out of his account, showing as a direct debit. We phoned his bank (lloyds) and they told us it was for a loan company, yourmoney. Tv. They gave us the number for this company. 3 times last week i phoned yourmoney. Tv and they always say they will get someone to ring us back, but never have done. Today i phoned and asked to speak to someone then and there. All they could tell me was that my partner had signed up for a membership with them and the money taken was for a joining fee. Apparently he had agreed to the terms and conditions, accept neither of us have heard of this company or signed up with them. They also said that he signed up in july. So not only have they took this money illegally as im concerned but it took them 8 months to take it? I have seen that this has happened to quite alot of people, does anyone have any advise or if this has happened to you, what did you do about it?
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