Complaint / Review
Suntrust banks
Customer servc. Put a fraud hold on my payroll chck, i work for a legal dept. And noone else @ my p.O. B had this happen, it wasnt there until i clld n a complaint, rep put hold onafter super. Helpd me w / p

Cust. Serv. Rep. Put a FRAUD hold on my payroll chck, when i clld n a complaint about diff. Issue, spoke with super. Sanchez, she hlpd w/prob. When i clld bck w/?? Concerng. Issue REP. Put the illegal fraud hold, b/c of my attitude, rep, very erognt, acted as if i knew nothng, I work for a legal dept. My co. Has account w / suntrust and all empl. Chcks frm co. Link, noone@my p.O. B hv this hold ive never had this happen and hold wasnt placed until after conv. W / rep. Previous Conv. W/super. Sanchez assured prev. Prob. About acct. Was resolvd. There was NO SUCH HOLD or before heated conv. W / rep. W / this is unacceptble. What is the reason to have a bank accnt. If when funds are supp. To be made avail. Rep. Puts a nonexistng. Hold on funds tht were deposited and confirmed by Super. Sanchez would be avail. When chck posts, every pay period i deposit same payroll chck frm same co. Which happens to be a Legal Dept. This cannot be legal, i want to know the reason for such accusations after prev. Prob. Was solved and super. Confirmed funds were to be avail. Next day. Should i persue further legal action..