"I had ordered a part on 12/6 from partsonnet.com. Steve was the sales person. The initial part was incorrect. Steve was informed of the issue via phone on 12/18 and sent an email on 12/21 stating he would look for the correct part. On 12/26, Steve sent correspondence that the correct part was located and would ship it to us. The second part was incorrect. On 1/4 Steve was informed me that the he knew that part did not work but he could send me an adapter to make it work.in an email dated that same day, I informed Steve if this adapter did not work I would want a full refund. On 1/10 Steve was told the part did not work and an email was sent to Steve requesting a refund. On Jan 16 Steve stated he was sending a return shipping label for the second part (which I have email of). On Jan 30th, after I requested where the return shipping label was Steve stated the vendor said that the part should work and to take photos I responded that I can't photograph a part not tightening. At this point, Steve ceased communication with me and would not return my calls or emails. When I reached him last week he stated that the problem was the vendor he worked with would not take part back, I informed him I did not buy the part from the vendor, I bought it from his company. He assured he would call me back next day He did not, when I called him again he stated his manager would call me on Monday, which he did not!"
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