Usacomplaints.com » Miscellaneous » Consumer Report

Complaint / Review
Bune LLC
Consumer Report

I just found on last month's bill a $9.99 subscription charge. Their CS representative said they got a "continue" text from my number confirming a subsription even though I told her my itemized cell phone bill text history had 3 incoming but NO OUTGOING messages from this number the day I supposedly subscribed (none since then). Since today is the 14th and it renews on the 13th, I was on the hook for 2 months of fraudulent charges even though she unsubscribed me from future charges.

So I called AT&T and they were extremely helpful, refunding me the entire $19.98 and even helped me put a purchase blocker on my account so horrible companies like BUNE cannot falsely charge me ever again!

Offender: Bune LLC

Country: USA   State: All USA
Phone: 8668611606

Category: Miscellaneous

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