I am submitting this complaint against Greenpoint Capital for misleading me and defrauding me out of $866.00 by making me believe they could offer me a $5,000 loan. This issue began after I did a Google search for "loan companies for people with bad credit." I came across Greenpoint Capital and decided to submit an online application on their website: www.greenpointcapital.org. On January 23, I spoke with Mr. Paul Chandler who said he received my application I submitted online and I have been fully approved for a $5,000. He explained that because my credit was not the best, I would have to secure the loan with $800.00. He went on to further explain that the funds were being held for me there and would be released to my bank account upon their receipt of the $800 deposit.
On 01/23, he sent me a contract via email with the terms of the loan. I then reviewed the contract and didn't see anything that seemed unusual to me. I then signed the contract and faxed it back to Mr. Chandler. I explained to him that I wanted to move further with the loan but would not be able to proceed with the deposit until I got my tax refund. He agreed that he would contact the "lender" and have them hold the funds until then.
On 01/26, I also forwarded copies of my driver's license and government issued work ID to Mr. Chandler via fax. He emailed me back on that same day and confirmed that he received my IDs.
On 02/08, I spoke with Mr. Chandler and advised that I had received my tax refund and I was ready to move forward with the deposit on the loan. He explained that once the deposit was received, I would then receive the proceeds of the loan within 2-6 hours. Mr. Chandler provided me with the information to send the money by Western Union. He instructed me that I was sending it to a individual, who supposedly was the lender, by the name of Allan Prince in New York, NY. I then went to my local Western Union and wired $800.00 plus $66.00, the cost of sending it, to Mr. Allan Prince in NY. After sending the money, I contacted Mr. Chandler and provided him with the WU MTCN control number. I also provided him with my routing number and checking account number which would be used for the deposit of the $5000. He once again assured me that the money would be in my account within 2 hours.
After two hours had passed and I didn't see the funds in my account, I attempted to contact Mr. Chandler and to no avail was unsuccessful in reaching him even though I had communicated with him all that day with no problem. After not being able to reach Mr. Chandler, I left a message on the phone of someone in customer service. A few minutes later, an individual by the name of Cris Walters called me back and advised that the "lender" is requesting that I put another $800 down on the loan because he wants to better help my credit. I explained that there was no way I am able to put down another $800 and that the contract stated I only needed to put down $800. I told him that I would like to get my $866.00 back that I sent and he said it was going to take 30 business (Approximately March 20th) to issue a refund. At this point, I sincerely doubt that I will ever receive my money back from this fraudulent company.
On 02/02, there was a nationwide scam alert posted on the BBB website advising that four other consumers had been scammed by this company. Unfortunately, I did not find any negative information on this company before sending them my $866.00. I would just like to receive my money back and see that this company is investigated and criminally charged. I am a struggling single mother barely making ends meet and the last thing I needed was to have my hard earned money taken from me.
0 comments