Usacomplaints.com » Miscellaneous » Complaint / Review: Union Capital Trust - Consumer Report. #721518

Complaint / Review
Union Capital Trust
Consumer Report

On July 8 I applied for a $5000.00 loan with Union Capital Trust (1877-533-5545). On July 12 I was contacted by Phillip Hayden ([email protected] / Ext. 248) and was advised I was approved for the loan, but because of my credit score I would have to pay a deposit of four months in advance to receive the loan. I borrowed the money and used Western Union to send the money to Union Capital Trust on July 14th. The Western Union wasn’t made out to Union Capital Trust; it was made to someone in Spain. They told me it was going overseas because no lender in the states would insure my loan. After sending the money (a total of $860.00 with the Western Union fee) I contacted Phillip and gave him the money transfer number. I was told at that time that they would try to get me processed so the $5000 would be deposited the same day, if not, it would be in my account no later than 5pm on July 15.

Around 9am on the 15th I started getting phone calls from a blocked number but no messages were left. At about 11:00am they started leaving messages. It was Edward (Ext 501) with Union Capital Trust calling me about my loan. When I returned his call he told me my loan went through a second review and the institution who was insuring my loan wanted an additional deposit of $800.00. I told him there is no way I am sending them an additional $800. I told him I had to borrow the first $800 and if I had money coming to me that quickly, I wouldn’t need a loan. I told him at that time I was no longer interested in a loan with them & I wanted my deposit back. He told me because of their billing cycle it would be August 12 before they deposited the money into my checking account. I told him if I was able to send the money directly to them, they should be able to return it to me immediately. He became very argumentative and the conversation didn’t progress. I followed up the next week to make sure the money would be sent to me on August 12th and I was assured by Edward it would be.

Today, August 17, I called Union Capital Trust to check on my refund as it has not been received at this time and the telephone number has been disconnected. I am reporting them to as many organizations as I can & posting on as many blogs as I can.


Offender: Union Capital Trust

Country: USA   State: New York   City: New York   ZIP: 10022
Address: 641 Lexington Ave
Phone: 8775335545

Category: Miscellaneous

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