Usacomplaints.com » Miscellaneous » Complaint / Review: Ryan Homes - Ryan Homes upgrade RIP OFF. #82057

Complaint / Review
Ryan Homes
Ryan Homes upgrade RIP OFF

I have purchased a home thats in the process of being built by Ryan Homes. Ryan requires that a company named L&L Carpets be used for flooring upgrades. Which is fine and I assumed that I was instructed to use their referal to receivet contractor pricing.
I asked for an upgrade for carpet and it was a little over the top but we said fine... We also requested a bamboo floor in the family room and were told that they would check on pricing and let us know... instead, they sent a contract for 10,000.00 to Ryan to be added to the mortgage. Their bid for the bamboo flooring alone was $7580.00 for 395 sq. Ft.
I had already gotten four prior bids from other companies when we were thinking about adding flooring down the road. When we went to L&L to check on the carpet upgrade we were told that if we purchased the bamboo flooring from them before the closing we would get a rebate on the standard carpet to be installed, have the job done before closing and be able to add the cost onto the mortgage. The up side is that we would not have to rip the original carpet up and be forced to put the foor down after the move in.

I had however, gotten retail bids for premium grade flooring and installation. The highest bid was around 3000.00 and the average of the other three was 2500.00.
So L&L plans to charge us 7500.00 including the rebate on the standard carpet. Their price according to the other bids should have been 2500.00 or less with contracotr prices and less the rebate on the carpet.
SO, they intend to charge us the retail cost and installation, with no rebate for carpet and just for good measure, an extra $5000.00. And, were forced to use these people in order to finance it in with the mortgage... If this is not illegal. It should be.
Im sure some people will say "well you dont have to use them" and thats true... But the perks on building a house is to get what you want with the benefit of your contractors discounts and to be able to have the work done to your specifications saving hassels later... Otherwise you buy a pre existing home and have to change it when you move in.
What a rip off. I am copmplaing to RYAN and I expect them to rectify it... So we shall see.


Offender: Ryan Homes

Country: USA   State: Virginia   City: Woodbridge
Address: 1303 Refuge Ct
Phone: 7035906080

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google