PCH flatly refused to anything I asked them! They billed me on paid invoices. They told me my shopping "privileges" were suspended because of this. I sent certified letters to the department heads of their Customer Service and Credit departments. They corrected the invoices, but... I had asked TWICE in letters TWICE sent to them that I require: 1. A statement from them that I owe them NO MORE money and 2. KEEP me OFF your mailing lists. Their response: A letter, a month later, about ONE invoice... That had been paid & posted without a problem that I'd NEVER inquired about in the first place! Also, after requesting twice via certified letters NOT to mail me any more of their junk... I was then placed on their e-mail list and contest packets are now being mailed to my house again! In other words, PCH has done exactly the OPPOSITE of each thing I requested. My next step is the Postal Inspectors. I do not want them mailing anything to my home so that my account will get messed up again. It took over six months and over $30 out of my pocket for certified letters to get that straightened out. I had even asked in my letters: "Do you not read/comprehend English???"
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