I'm moving from Manitoba to California this week (Feb 20-25) - about 2000 miles. I love the idea of packing my stuff up in a pod and having someone else drive it down while I fly. With all the negative review of PODS, though, I'm having servious reservations and now considering hiring a UHaul and driving down myself.
The quote I received from PODS is about $4600 and this includes a *$500.00* fee to cross the border. I need that to be explained to me. I've driven across the border many many times. You give them a list of the contents, they review it, sometimes check it and then send you on your way.
I will reconsider using PODS if:
- they will drop off within the window they promise
- pickup within the window they promise
- deliver within the time they promise in good condition
- provide over and above customer service
- renegotiate the $500.00 cross border fee
- someone at PODS will guarantee customer satisfaction
- someone at PODS will contact me
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