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Dear Evelyn Dorris,
You are receiving this email because you signed up for a card with us between the dates of October 24th and November 15th. Due to an unexpectedly high volume of card orders our card printing provider is slightly behind schedule. All customers who signed up during these dates will receive their cards between December 1st 2011 and December 6th. Due to the extended wait times we are offering our customers two great choices:
1. If you do not want to wait for the card any longer and would like to close your account please call 561-921-2600 between the hours of 9am-5pm EST Monday through Friday (except November 24th and November 25th for the Thanksgiving holiday) and a customer service representative will close your account and FULLY REFUND any funds that were charged to you. You will see those funds back on your original payment method within three to five business days. If you elect this option you will not be eligible to reapply for 180 days.
2. If you would still like to receive the card, it will arrive between December 1st 2011 and December 6th just in time for all your holiday needs. Additionally, YOU WILL RECEIVE YOUR $69 SECURITY DEPOSIT BACK IMMEDIATELY AFTER ACTIVATING THE CARD.
We greatly apologize for any inconvenience this has caused you and look forward to earning your business for several years to come. Have a great holiday season.
Sincerely,
Support Staff
Phone: 561-921-2600
102 NE 2ND STREET
Boca Raton FL 33431
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