After I was convinced by the company's representative named Donald Hampshire, confirmation and verification No. 440358 was given by Kendie Gage of Customer Service Dept., I was asked to send documents showing proof of timesharde ownership (Westgate Resorts at Lass Vdegaxs, NV), so I did. Donald Hampshire explained to me the 90 days processing procedure.
They asked me to use my VISA card to pay the Advertising fee in the amount of $2,200. On August 2, they asked me to mail to the company (Executive Resorts International) all the signed and notarized documents, i.E. Identification Information, Seller's affidavit, Authorization to Release Information, and name Affidavit. On August 25, I called Donald Hsampshire and asked him the status of my papers and also if they have notified the Federal Trade Commission, Westgate Resorts and the Courthouse and he answered me "yes".
He told me that he'll be mailing the closing cost documentation for us to sign. We did not receive any papers from them and that was the last time I heard from them. I called their numbers including 1-800-925-9999 but no one answered me and I ended up leaving messages many time, many days, many attempts to contact the company. Evderything was in vain. We lost $2,200.
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