Usacomplaints.com » Miscellaneous » Complaint / Review: CarVINHistory.com - Consumer Report. #797774

Complaint / Review
CarVINHistory.com
Consumer Report

I found this site where I could receive a vin report for 2.95. After I entered my debit information, I checked the form and my email address was entered incorrectly, so I called them immediately. The rep said that he would change the email, and to check it after 15 minutes. I never received the vin report. When I called back after my debit card had been charged with they refused to refund my 2.95. I asked to speak with a supervisor, but they were conveniently in a meeting. I was on the phone for about 20 minutes both times I called. The connection was awful. I was also calling to cancel my subscription, so a charge of 29.95 would not be charged. The cancellation was completed and had to strain to hear the confirmation no. When I asked them to send to my email, they didn't respond, and continued to give me a verbal confirmation. They may not even have access to email. This company needs to be shut down.
Sincerely, Lisa Rossi


Offender: CarVINHistory.com

Country: USA   State: Utah   City: Salt Lake City   ZIP: 84106
Address: 2150 S 1300 E Ste 500
Phone: 8886131485
Site:

Category: Miscellaneous

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