I have been on the phone with them for hours today. They keep hanging up on me. I changed my debit card number over 6 months ago because of all these random charges (almost $100/month for about 3 or 4 months) I did not authorize. I was buying stuff online then, so idk if they hacked my info, but I never heard about gas cards.
Anyway, I got a bill in the mail today for $1637.95 for the past months they have not had my card number.in these past 6 months, I have thrown every single stupid magazine in the trash as soon as I brought my mail into the house. Before I changed my card number, I tried returning them to the post office, and they said they couldn't do anything about it because there was no return address, so they just threw them away.
The supervisor in billing's name is Danielle. You all can tell her she is stupid and incompetent and a filthy LIAR for me. I asked to speak to her supervisor when she proved her incompetency. She told me they were all busy and didn't want to talk to me anyway with the way I was acting. Five minutes later, I found out SHE was actually the supervisor and was the only one. They weren't all busy, she just is part of a scam.
They put holds on my account so I couldn't call the main company and cancel my subscription. No one would help me. Danielle, her co-worker Ashley, and one other girl hung up on me several times, told me I was unprofessional, and asked "How old are you???" I told them "None of your damn business, I have a Bachelor's, a Master's, and your on the other end of this phone." I think they just tried everything they could to make me mad and divert my attention away from the real problem: I DON'T WANT ANY STUPID MAGAZINES AND I'M NOT PAYING YOU THOUSANDS OF DOLLARS!
So everyone be prepared to deal with hell if they EVER get ANY of your account information.
And they told me they have a voice recording of me authorizing them to do all that but couldn't play it back for me at that time. They said someone would call and play it so I could hear it. I was on the phone with them so long and so many times, they probably took my words and switched them into saying I authorized it. They are all worthless and remorseless.
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