I decided to take a look at the site as it was sending me emails constantly. Claiming to be a free site.
I got some free bids and bought a couple for £4.82.
I placed some and it seemed to be a total waste of time, so I never went back on.
I have just noticed in my bank account that they have debited my account with £59.99... A 'membership fee'???
There was no invoice sent to me and no receipt of the transaction sent to me. All debits are required to b receipted.
They claim that I was aware of this... Not true. I WAS TAKEN WITHOUT MY KNOWLEDGE and i would not hav known if i was not short of money this month and looked to see why. I have requested a refund as it is not ethical to not send an invoice or not send a receipt for the transaction... They are refusing.
They advise there is notification printed which pops up on payment. That happens on the payment of £4.82... But I did not authorise £60... So they took it and therefore nothing 'pops' up.
They insist everyone is informed... NOT IN THIS CASE
Please help
Carole woods
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