Complaint / Review
Mystery shopper agency18008802754
Consumer Report

On October 31st I found this number in the wanted ads. I signed up for the program and was told that i would receive a free trial for seven days. After the seven days was up which would be the following week of November 7th 0r 8th my account would be deducted for 49.95 if i didnt cancel. I was okay with that because at that time i had the money. Today November 16th when i tried to pay a bill i couldnt because the money was gone. I contacted them and was told that the only thing they could do was give me a free month of service and only charge me 9.95 next month. This is unacceptable i want a full refund because they were not authorized to touch my money today if they did it when they said they would it would not have been a problem i was scammed and now me and my children have to suffer with no electricity because of it. Please help me make this situation right.