1. cheapoair - very poor service
See my email correspondence with CheapOair - Very Poor Service and the website is misleading.
Suzy
Priority Customer Service
Ticket Details
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Department: PCS E mails Group
Priority: High
Status: Resolved
Suzy,
Have you filled out the form above and say that my matter was resolved?
And don't apologize. My conversation with your employee was on November 9th about how unfair your website is set up. You had led me to believe and enter ALL my information for a flight that wasn't even available, and when I contacted your site, I was told this happens when the flights fill up very quickly at the same time, only to find out, your site had the same exact offers up for 2 more days. Today is November 18th and I am receiving an email from your company now?
I was called by your employee, Blake a few hours later. He said he would get back to me within 24 hours with an answer for me and to help me. No one from your website EVER got back with me. I was treated very poorly from your company and will never use your site again, nor will I ever refer anyone to your site for any type of business your company has to offer. Aside from this, I am going to tell anyone who will listen about how I was treated by your company and all the information I am sending you right now in this email. I want your company to cease and desist any and all contact with me from today on.
Original Message
From: "Cheapoair Feedback"
Sent: Thursday, November 18 11:07: 59 AM
Subject: [#1114709]: very poor service
Dear Jimmy,
Thank you for contacting CheapOair.com
This is in reference to your email. We apologize for the inconvenience caused to you.
We would like to inform you due to some technical error the chat got disconnected and you were unable to see the remarks of Blake. However Blake was writing you from his Window.
We are extremely sorry for the technical glitch however, it is not a fault of Blake.
We request you to write us if you required an assistance and we will be happy to arrange a call back for you with a great deal.
Once again please accept our apologizes for the technical glitch.
We appreciate your association with us and looking forward to serve you better in the future.
Regards,
Suzy
Priority Customer Service
Ticket Details
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Department: PCS E mails Group
Priority: High
Status: Resolved
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