This is for Mani. I am very sorry for the inconvenience. However, if a reservation is made on our website, it is upto the customer to verify all travel documents that are needed. We have a link on our website that will connect you to a service for confirming documents needed for travel. If you are not calling us for the information, we don't know that you need it. I am sorry this has happened, you can email me your 7 digit booking number, I can certainly see what else can be done for you. Email to: randrews@ cheapoair.com
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