This is a safety recall for the ActiHeat Heated Car Seat Cover purchased through Brookstone for my 79-year old Mother. I responded to the recall notice sent out by Brookstone on May 10. The recall model #6HCSCBL24, BATCH #20910B was recalled. I submitted the fabric rear tag containing the model number and batch code and a sample of fabric cut from the seat as required. My recall number is 1022. I sent this to ActiVHEAT Seat Recall, c/o Atlas North PO Box 873, Woodbury, NJ 08096. Since then I have contacted the company three times, I did not record the first call but the did record the 2nd call (9/2 @ 12:10) and the 3rd call (9/25 @ 11:15) the standard answer was that someone would return my call during the week. No calls have been returned or voice messages left.
0 comments