Complaint / Review
Juveneu
Consumer Report

On 14th Oct, I agreed to purchase a sample bottle at what I thought was a once off payment of $1.99 only. Little did I know that studiply providing my credit card would bind me to a contract that I was unaware of. Their advertising was totally misleading. Since then they have been sending me a bottle of this anti wrinkle serum every 2 weeks and charging my c/c at $80.10, $87.26 and $88.65 respectively. Who on earth uses a 50 ml bottle of cream in 2 weeks!!! I have tried using a phone number to cancel the subscription which was disconnected. I will now have to resort to cancelling my cc which will be a real nuisance. This should not be allowed to happen. How dare they continue to take money out of peoples credit cards which have not been authorised. Anna