I have ordered twice from eFaucets (I did not learn the first time). The first time I ordered faucets and upon delivery and installation we could tell that the faucets were cheaply made, not from the manufacturer as stated and we were summarily charged restocking fees. Next I ordered a tub and the ship date was supposed to be one week. Then an email came saying the order would take 4-5 weeks upon which I contacted them and found out from the rude, indignant rep that it would be more like 5-6 weeks. I canceled the order after several 15 minute periods of being on hold for various reasons. Then one week later I received an email that the order was placed and in transit. Btw, the item was shipped within the week of our discussion. I had already told the rep to cancel the order. Horrid.
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