Unfortunately I do not have any good news for you. I hired Crossland movers to pickup my belongings on July 9th today is September 22 and I never received my belongings. I had to send a family member out to find it! I paid them a portion of the money and never saw my stuff. I have been unable to reach anyone at the company and when I contacted the salesman, Danny, and he told me that he no longer works for the company. I have contacted and filed complaints with the D.O. T, the BBB, the New York Attorney General and the Arizona Attorney general.
I have also contacted the Connecticut Department of Consumer protection because they picked up my belongings in CT. I contacted Connecticut State Police and they told me to first contact Brooklyn Police because Crossland is based out of Brooklyn. Once I spoke with the Brooklyn police I became extremely worried because when they checked the address they discovered there was not a business located at 711 Ave U. I also spoke with a lawyer that does believe this is a scam and has advised me to seek Crossland's insurance company.
I did so yesterday and amazingly they are still insured so I made a claim with their insurance company. I also spoke with my homeowners insurance and discovered that if the police do consider my stuff to be stolen they will cover it. I also cancelled my credit card that the company had on record and got a copy of the check they cashed to give to police. I am very concerned I will never see my stuff again and now I am just hoping the police discover something. The only contact I have ever had from Crossland was when I called and called.
They told me once they were in Missouri, once they were in Colorado and then an hour later when my mother called they were miraculously in Texas. They are consistently lying about everything and I do not trust them. Once I called on Tuesday and discovered their number was not a working number I panicked. Through a long and tedious process I was able to locate my belongings in a storage facility in Brooklyn, New York.
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