I was searching for equipment financing on the internet as I was having trouble finding financing at my bank. I came across Citadel Equipment Finance and printed a credit application from their website and faxed it to them. The Senior Account Executive called me and told me they would finance my equipment. I sent them all my personal information, taxes, pay stubs, financial statement, bank information. Days would pass without hearing from them. I would call, but could only get their voice mail. Then they would call me requesting more information. I would send it to them, and again I would not hear from them. They then called and said we needed to discuss the money down. I let them ACH my bank account for $2,200.00. Then I did not hear from them for days, and when I would call, all I would get was voicemail. Days would go by, I got frustrated, so I would call and leave a threatening voice mail. They would call me and ask for more information. I would send them the information, and again I would not hear from them. I then contacted my bank, filled out a dispute form and my bank got my money back. I think I was lucky. These people are the strangest people I've ever dealt with. They told me to stop calling them and leaving harrassing messages on their voicemail. I asked them if they were going to contact the police, and I could tell by the inflection in their voices that this made them nervous. I am not the only person that they have done this to. I don't know why they do this, it's a total mystery to me. Like I said, I got my money back, you may not be so lucky.
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