I initially embarked on their legal help as to dealing with my bank regarding a declined HLMP with my lender Aurora Bank. A Sr. Mortgage Relief Specialist contacted me to hire their "sure-fire" firm
so I can be represented. So I agreed for them to extract the initial $1,195.00 of the required $2,995.00 fee on 06 Sept. 2011. My bank has confirmed of their withdrawal on the date above, as the agreed 5th of Sept., per verbal agreement, was a holiday. On Sept. 2 I received a "follow up" call, advising me that the Docs. I sent via UPS 2-day delivery on Augusty 24 was not yet received. I asked for a tracer from UPS, and it was written on the paper that it was infact received by a "Garcia" at their reception desk on 24 August. This I immediately advised to their Scott Taylor — their Sr. Mortgage Relief Specialist, and he later called to tell me that "Yes, they have it; the packet containing my "time sensitive", or so I thought documents, were with their HR Dept"!! Then today, 09/08, I saw an email from their QC/Processing Dept., requesting a list of docs. I needed to provide — the very same ones I ALREADY SENT/PROVIDED as of 08/22 via UPS, Millbrae, CA's Shipping Order No. 53475048. Please assist me in getting my money back, and how to deal with attorneys who would slap me with all the legalities I am not privy to, and leave me with more liabilities and fees instead.
0 comments