Someone used our business debit card to place a fraudulent order. The only number given is the order line. When I asked to speak to the accounting department they said that they only have an interemailing system. They took my information. I have now given it the the call center 5 times, no response. I have been lied to by the "Floor Manager" twice about taking it directly to the accounting department. Still no response. And now they are screening my calls and she was unavailable 6 different times of the day yesterday and refused to let me speak to another manager. All we want is our money back. I have also uncovered in my findings other people who have been fraudulently charged. This company practices are wrong. I didn't order anything from this company and there is obviously something going on within this company that they are hiding.
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