My son bought a set of rallyart eyelids for his car from AUTOCITYIMPORTS.com. One of the eyelids did not fir properly. It could not be modified enough to make it fit without completely destroying the eyelid. My son, and then I, contacted Joe at AUTOCITYIMPORTS.com. Joe asked for pictures. We sent him pictures. JOe didnt like the quality of the pictures so we used a 12 megapixel camera to take new pictures with a description of where the problem was. Joe still didnt like it. SO we did it again with more instruction of the issue. It was very easy to see the problem. Joe still insisted the quality of the picture was not good enough. I dont know how much better he wanted, short of a live video.
Joe obvisouly was not going to send us a replacement eyelid like we asked. He stonewalled us at every turn. He said we could return the eyelid for a full refund minus shipping and we had to pay for the shipping to send it back. So basically I would pay for the eyelid twice. That was not acceptable to me.
SO we have decided to go somewhere else with our business and eat the $90 we spent with AUTOCITYIMPORTS.com
I would never do business with them. They do not stand behind their products like the advertise.
0 comments