We hired ServPro of Milwaukee in June after the death of my father-in-law. We were told that it would only take 4-6 weeks to clean the bio-hazard left by his body and to remove all furniture and appliances. Six months later, we had to demand they get off the property. Early on, I was checking through his papers to find he had home owner's insurance in effect at the time of his death and that a settlement would be made to help pay for the cost of clean up. After I had the paper work in motion, ServPro called and suggested I check into it. They thought we should be grateful for coming up with the idea when I already filled out paper word and was working with an adjuster! We got the settlement check and gave the go ahead to work with in the moneys being paid out. They didn't come back to the house for 3 weeks.in the mean time, comtractors were coming by to solicit business and the crew gave our home phone number to these complete strangers! WRONG THING TO DO!!!
We gave explicit instructions of what items to keep from the house and put in the detached garage for an estate sale. A vewry expensive embrodery sewing machine, table and bench top power tool are missing. Worth approximately $1500/00. All other items were accounted for. This is a very short version of a long story. There were many more problems we had and we willnever recommend them to anyone!!! I am following this with a detailed complaint to the BBB.
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