My insurance adjuster referred me to the Servpro franchise owned by Bill Good on Milton Ave.in Syracuse, NY. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done.in the end, he even gave me a discount. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Bill Good and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this Servpro franchise to anyone who needs clean up after a disaster in their home.
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