In December after paying a one time fee, first atlantic bank promised to issue me a credit card.instead of receiving a card they sent a kit with basic information on health issues, ophrah winfees misc info, prescription plan info all basic knowlege you see in the news everyday. I returned the kit within the time frame for a refund.
A refund i was promised within 10 days of returning. As of now (March 18) has been over 60 days. They play games on the telephone, disconnect in the middle of the conversation, act rudely, state someone from the administration office must talk to you on the phone before a refund can be issued, or that my phone has a block and they cannot get through, my phone has no block, never had that feature been provided by the phone company and they have checked my line found no reason anyone can not get through.
With me on another phone line the first atlantic rep would try the number I gave let me listen they get through I answer it talk and they say wait a minute and the second try they cannot get through. Then first atantic says the credit card has been mailed another time information has been mailed to me for signatures and nothing is has ever been received. I have been lied to severval, treated rudely.
I have talked to customer service personal, supervisors and administrative personel. I have been a victim of a scam and i want to let others know to beware. This off guard action has cost me $249.00 down the drain. The main office for this company is in canada.
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