Complaint / Review
Comcast
Alarm left disconnected after installation and house fire went unreported

On the 7th, I had a fire at my home. The fire alarm went off and Guardian never called and the fire trucks never showed up. I put the fire out myself. You know why the fire truck never showed up??? Because in 2008 I switched from Verizon to Comcast, internet, phone and cable. The Comcast technician unhooked my fire/burglar alarm and looped it in on itself. Never hooked the system to an outside line. That's $27.19 a month since plus I had to gut my kids room where the fire started including throw out all of his clothing, and furniture! Am I pissed??? Yes, I am. Been playing phone tag with Dennis ever since then.