The products, both the Cleanse and the Weight Control didn't seem to be working, so I returned them unopened with "Return to Sender" on the packages. Come to find out on the website when I didn't receive a refund that they do not process those kinds of returns. I have to have an "RMA" or Return Merchandise Authorization. I went online to try and get one. I have no clue what my Online ID # is, I never got one, so consequently I can't get an RMA online. So now I am calling them, forever on hold. I get a message on hold every once in awhile that if I want to cancel, press #4 to be directed to cancel. I did that. Nothing happened. Still on hold. Or I can go to the website to Customer Service and click on the Easy Cancel button. Did that. A "Not Found" site came up.
I still have two packages I am trying to send back, but have no way of sending them back or cancelling my subscription, but I keep getting charged. I'm up to $320.00 out of pocket now.
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