I always when possible will pay more money to get a Digital Download of a movie to download for viewing on either my IPOD or IPAD. I had called Apple the first time I ever downloaded movies into my IPAD I had unchecked the movie I had downloaded but went back to make sure I had done it right and the movie did not show in my purchase list I called their free support line and reported this. The representative walked me through the steps to put them back onto my purchase list that it would always be there unless I deleted it. ITunes states too that if you are missing a movie from your purchase list you can connect your IPOD or IPAD to readd it to your list of purchases with is an all out LIE. I was scared that when I had lost the titles in my purchase list that when I connected my IPAD that I had downloaded the movie into that when I connected it to iTunes it would suck all the movies out of it-which in fact it did and it did not add them back into my purchase list. I had checked every Digital Download which would show the title or picture of click on it and play it to make sure it actual downloaded all the movie. A window would state that any purchases I had made would be added to my list of Digital Downloads which was also a lie as well. When I purchased an external hard drive to download all my purchases into over 25 movie titles were missing I called the support line and was informed that since I had called them before I could only use the Customer Support Line for my IPAD for only 30 days if I wanted there help I would have to pay $29.95 a month to get help with this issue. Since I still had the authorization codes for all my original movie downloads I down loaded each of them except for I AM Legend, The Last Airbender, SpeedRacer, and My Sister's Keeper which are mostly WB Movies as well.
My Sister's Keeper just came out on cable 3-5 months ago and I purchased the Blu-ray of the movie and it included a Digital Copy-WB of course and it had a one year expiration date to download it which ended Last Year? I sent WB an email concerning the 4 titles mentioned and they stood their ground stating that they would not permit me to digital download these movies due to their expiration date even after I explained iTUNES and APPLE had lost them. I replied to their reply email that if they could not assist me in this matter that I would report them using this web site so hopefully WB might change their policies for a non-expired date on any Digital Download as long as you can not only verify your email address but also have a good authorization code.
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