Usacomplaints.com » Miscellaneous » Complaint / Review: Harbor freight tools - Poor Service, incomplete orders. #667142

Complaint / Review
Harbor freight tools
Poor Service, incomplete orders

Don't purchase from their store online! Particularly if you'll need your products in an acceptable time frame. Or whatsoever. I requested a-12 lot A Frame push online, which was shipped in two containers, on two individual times, four days apart. And were delivered the exact same time. Obviously, half the items were lacking. Container "A" was total, container "W" was simply the separately packed port, not the 20 missing items. Try explaining that towards the hardly-british-talking indian "customer support" repetition about the telephone, that YES I did so get two containers, but NO its not all there. WITH NO, the box-set in the future tomorrow, at half of a lb, certain as HECK wont possess the metal feet or equipment towards the push inside it. After fifteen minutes of detailing repeatedly, he ultimately re-boats container W which was lacking all-but one-part, but I've to make use of their delivery tag to deliver them back the port WHICH WAS delivered in-box W, alone, just-so they are able to RE-DELIVER me exactly the same port AGAIN, but ideally using the remaining components this time around. Amazing. I am not keeping my breath. If all of the components do not seriously the 2nd attempt, I am discovering somebody higher up the string to "examine" this problem with. AND SO Iam currently at 8 times and relying on a product I requested about the 29th of March... As well as the little resources I am designed to get tomorrow will certainly not totally all get to the half-pound container FedEx is monitoring... Reach contact them again. Whee!!!


Offender: Harbor freight tools

Country: USA   State: Indiana
Site:

Category: Miscellaneous

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