I purchase a set of headphones over 5 months ago. I received the headphones in a timely manner. I had the headphones 1 week before the left ear stopped working. I got in touch with Sony and they told me the procedures for a return of my headphones. It's been 5 months and still don't have my headphones. I have called Sony numerous of times. And they give me the run around every time. They have told me that they tried to send the headphones out but FEDEX said that they couldn't find my house (been living here for 12 yrs). VERY unhappy with Sony!
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